is from Lagrangeville, NY and grew up just 30 minutes south in Mahopac, NY. She has worked for many large corporations as an Executive Assistant and Human Resources Specialist. She excels at administrative support and social media. Her guiding principles are to always raise the bar, expect more of herself and continuously learn and grow in all areas. Susan loves helping others to make things simpler and increase their productivity. Her personal passions include coupling, cooking, decorating and volunteering.
Hailing from Phoenix, Arizona, Holly spent eight years working for the Best Western Hotel chain as a manager in the International department. After moving to New York, Holly worked for Jeffco Enterprises for eighteen years in a variety of positions of increasing responsibility. For the past nine years, Holly has utilized her skills and talents in her direct sales business, WineShop At Home. She is a friend to all she meets as she loves getting to know new people and chatting to them about their lives.
Holly’s joys are her family and friends, and helping others.
We don’t just get the job done and call it a day. Instead, we create a mutually rewarding business relationship that both you and our team can rely on. We’ll work closely with you so we can identify, anticipate, and accommodate your needs.
Your Peace of Mind lifestyle manager is at your service to help you arrange, plan, coordinate, and organize a wide range of services.
Your dedicated Lifestyle Manager will confirm with you, and our work will begin, delivering personalized attention to your every need.
We’ll send you an invoice monthly based on the monthly number of hours we’ve worked on your projects with a detailed timesheet.
Outsource To-Do List. Done and done. Now, with that out of the way, what will you do today? Sit back, relax, and – most importantly – Enjoy. You deserve it.
First Time Client? If you’re a first-time client, after you have made initial contact with us, either by phone or email, we will help you set up a one hour in-depth consultation with Sue or Holly. Together, you’ll discuss your lifestyle, potential projects, and needs. You’ll also receive a ‘New Client Kit’, which includes materials designed to help us to better assess your individual requirements. We’ll create a roadmap and a plan of action with our recommendations.
Peace of Mind Assistants is committed to giving the highest quality of service, the utmost attention to detail, and strive to build strategic relationships with our clients. We are active members in BNI and The Dutchess County Regional Chamber of Commerce. If the request is not our expertise, we are able to connect you with resources in our network that can help you. We have strong relationships in the community both with business owners and non-profits.
Q: What is a Personal Assistant (PA)?
A Personal Assistant is a skilled professional who provides support to businesses via the internet in a wide variety of ways. PA’s are independent contractors and are usually hired by small and web-based businesses. To see my areas of expertise and how we can partner to make your business better, please check out my services page.
Q: Why do I need one?
A Personal Assistant can save you two of your most precious resources: time and money. As a business owner, you should be focused on your products or services and growing your business – not worried about day to day administrative chores. A PA can take care of setting appointments and managing your calendar, provide customer service, organize your inbox, update your website, make travel arrangements, proofread your blog, help with marketing and many other tasks.
Q: Why shouldn’t I just hire a staff?
Hiring employees requires you to pay for benefits and taxes you wouldn’t have to worry about with an independent contractor. You don’t have to have a suitable office space or equipment either. Also, hiring a personal assistant is more flexible. If you don’t have any extra work, you don’t pay anyone. Or if you just need help with a big project, hire your personal assistant for that one job. You can pay hourly or by the project or even work out a retainer plan. Cost-wise and convenience-wise, personal assistants can accommodate your needs.
Personal Assistant vs. Employee
No employee taxes, insurance, benefits or paperwork
No need for extra office space or equipment
No weekly payroll
Pay by the project
Personal Assistants support on an as needed basis, with fast turn-around time. Save time and save money!
Q: How do I know if the Personal Assistant is working if I cannot see them?
A: Remember that your Personal Assistant is a business owner and as such will treat your projects as if they are their very own projects. A personal assistant has a huge stake in how they perform their work. If a personal assistant does not perform work in a satisfactory manner, the personal assistant’s own business reputation is damaged and therefore is highly motivated to complete all projects in a timely and professional manner.
Q: How do I know how much time a Personal Assistatnt is spending on my work?
A: We use a time tracking system to track every minute that we spend working on your project. This time tracking system is used for all our employees and is how we invoice our clients.
Q: Is my information confidential?
A: All information is confidential and proprietary and your Personal Assistant will provide you with a signed Non-Disclosure Agreement/Confidentiality Agreement.
Question: Is your company insured?
Answer: Yes – we are fully insured.
Question: Will you drive individuals to their appointments?
Answer: Peace of Mind Assistants is not licensed as a livery service, therefore we are unable to drive individuals in our cars; however with consent of our clients we can drive them in their personal cars. We work with our clients to find service when needed.
Question: How do I order services?
Answer: You may order services either on the “Contact Us” page of our website or by phone at 845-632-0600.
Question: How quickly will you respond to requests submitted?
We will respond to your requests within 24 hours.
Question: What methods of payment do you accept?
Answer: We accept cash, personal checks, MasterCard, Visa and Pay Pal.
Question: How much do you charge? Do you offer Packages and/or incentives?
Answer: All services are customized to our client’s particular needs and final quote given after a one hour complimentary consultation.
- Our rates are hourly, or a package will be customized to accomplish the tasks requested
- Three hour minimum and then calculated in 15 minute increments after the first hour
- All services are prepaid or by retainer on file.
- Mileage and travel time will be discussed with client
All rates are subject to change at any time.
Question: What about additional (third party) expenses incurred?
Answer: The client is responsible for all additional expenses over-and-above the hourly rate. Payment is due upon completion of service when it is an A La Carte, one time service. Prepayment is needed when “Blocks of Time” packages are purchased.
Question: Will my personal information ever be given out?
Answer: Absolutely not. Peace of Mind Assistants respects the confidentiality of all our clients. We do not share our list.